1. GENERAL

1.1 Access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices.  By using our Services you are agreeing to all of the Terms of Service, as may be updated by us from time to time.  Please check this page regularly to take notice of any changes we may have made to our Terms of Service.

1.2 Access to this website is permitted on a temporary basis.  We reserve the right to withdraw or amend our Services without notice.  We cannot be held liable if for any reason this Website is unavailable at any time or for any length of time.  From time to time, we may restrict access to some parts or this entire website to our customers.

1.3 This website may contain links to other websites which are not operated by us “Pisces7”.  We have no control over these linked websites and we cannot accept any responsibility for their websites and/or the content therein or for any losses that may arise from your use of them.  Your use of the linked websites will be subject to the terms of use and services contained within each site.

2.1 Pisces7 are dedicated to protecting the privacy of all of our customers and clients.  We will not disclose any information regarding our customers or visitors to the site to any other third parties apart from where it forms part of providing a service to you.

2.2 We only use your information to arrange for products to be sent to you and occasionally email you in relation to new products.

2.2 CONSENT

Pisces7 will not share any of your personal details or any payment information to third parties.

2.3 COMMUNICATION & MARKETING

If you have made a purchase from our website, we may occasionally update you on our latest products and offers via e-mail.  You can unsubscribe from receiving these emails by contacting us here.

2.4 COOKIES

If you have visited our site, your computer will store an identifying cookie which will save you time each time you re-visit us by remembering your email address for you.  Cookies are small files that are stored on a user’s computer.  Cookies are designed to hold a small amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your consent.

2.5 PROTECTING YOUR SECURITY

We may use personal information provided by you in order to conduct appropriate anti-fraud checks.  Any information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.  This is done only to confirm your identity.  A credit check is not performed and your credit rating is not affected.

2.6 TRANSFERS OF YOUR INFORMATION

Any information we collect from you may possibly be transferred to and stored at a destination outside the European Economic Area (“EEA”).  Such processing may be required in order to fulfil your order, process your payment details and provide support services.

We will do our best to protect your personal data, but as with most online businesses, we cannot guarantee the security of data transmitted to our site and any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

2.7 DISCLOSURES OF YOUR INFORMATION

In the event that Pisces7 sells the business:

if Pisces7 assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or

if we are under a legal duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms of conditions; or to protect our rights, our property, or the safety of Pisces7, our customers and others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

2.8 THIRD PARTY SITES

When shopping with us you may come across links and affiliate links to and from other websites.  If you follow a link to any of these websites, please note that they have their own privacy policies and which we do not accept any responsibility or liability for.  Please check these policies before you submit any personal data to these websites.

2.9 CHECKING YOUR DETAILS

If you wish to verify the details you have submitted to Pisces7 you may do so by contacting us here. Our security measures mean that we may request proof of identity before we reveal any information to you.  This proof of identity will take the form of your e-mail address and password submitted upon registration.  You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.  We recommend that you do not use your browser’s password memory function as this may result in someone accessing your personal information.

2.10 CONTACTING US

Pisces7 is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access any information that Pisces7 holds about you and your right of access can be exercised in accordance with the Act.  Any Subject Access Request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We are always happy to hear from our customers.  If you have any questions or feedback about our service, contact us here.

f you would like us to stop processing your information, please do not hesitate to contact our Customer Care team here who will be happy to help with any questions or queries you may have. 

PRIVACY POLICY

  1. PROHIBITIONS

3.1 You must not misuse this website.  By using our website, you agree to not commit or encourage a criminal offence, transmit or distribute a virus or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene.  You must not hack into any aspect of this website, corrupt data, infringe upon the rights of any other person’s proprietary rights, send any unsolicited advertising or promotional material commonly referred to as “spam” or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.  Breaching this provision constitutes a criminal offence under the Computer Misuse Act 1990.  Pisces7 report any such breach to the relevant authorities and where possible, disclose your identity to them.  We will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

  1. INTELLECTUAL PROPERTIES

4.1 The intellectual property rights in all software and content made available to you on or through our website, remains the property of Pisces7 and are protected by copyright laws and treaties.  All such rights are reserved by Pisces7.  You are not permitted to publish, manipulate, distribute or otherwise reproduce in any format any of the content contained in this website.  You are not permitted to copy any of the content supplied to you or which appears on this website.  You may not  use any such content in connection with any business or commercial enterprise inclusive of social media networking sites. 

  1. TERMS OF SALE

5.1 By placing an order via our website or through any form of social media you are offering to purchase a product on and subject to the following terms and conditions.  All orders are subject to availability and confirmation of the order price.

5.2 Dispatch times may vary according to availability on our website and your postal area.  Any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or for uncontrollable forces which we cannot be held responsible for.  Please see our Delivery Charges page for further information.

5.3 In order to shop on our website, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

5.4 Pisces7 retains the right to refuse any request made by you.  If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will always be Pisces7.  When placing an order you undertake that all details you provide to us are true and accurate and that you are an authorised user of the credit or debit card used to place the order.  You also undertake that there are sufficient funds to cover the cost of the goods.  All prices advertised are subject to such changes.

5.5 OUR CONTRACT

When you place an order with Pisces7, you will receive an acknowledgement e-mail confirming receipt of your order.  This email will only be an acknowledgement and will not constitute acceptance of your order.  A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.  Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

5.6 PRICING AND AVAILABILTY

Whilst we try and ensure that all details, prices and descriptions are accurate, at times errors may occur.  If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible.  You will be given the option of reconfirming your order at the correct price or cancelling it.  If we are unable to contact you, we will treat the order as cancelled.  If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition to any purchases made, such additional charges are clearly displayed where applicable and included in the total cost.

5.7 PAYMENT

Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction.  Goods will not be dispatched until this pre-authorisation check has been completed.

Your card will be debited once the order has been accepted.

5.8 DISCOUNT CODES

Discount codes may from time to time be offered to account holders.  Such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

The conditions of use relating to any discount code will be specified at the time of issue and all discount codes apply to full price items only.

  1. DISCLAIMER OF LIABILITY

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy.  Unless expressly stated to the contrary, to the fullest extent permitted by law Pisces7 and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.  This does not affect Pisces7 liability for death or personal injury arising from its negligence, or for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

  1. LINKING TO THIS WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  You must not establish a link in such a way as to suggest any form of association, approval, partnership or endorsement on our part where none exists.

You must not establish any links from any websites that are not owned by you.

This website including its content, must not be framed on any other site, you cannot create a link to any part of this website other than the home page.  We reserve the right to withdraw linking permission without notice.

  1. DISCLAIMER

Except where expressly stated to the contrary, all persons (including their names and images), third party trade-marks and images of third party products, services and/or locations featured on this website are in no way associated, linked or affiliated with Pisces7 and you should not rely on the existence of such a connection or affiliation.

  1. INDEMNITY

You agree to indemnify, defend and hold harmless Pisces7, its staff, consultants, agents, and affiliates from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms of Service.

  1. VARIATION

Pisces7 shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

  1. INVALIDITY

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the terms of service will not be affected all other clauses remaining in full force and effect.

So far as possible where any clause, sub-clause or part of a clause, sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.  Alternatively you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause, sub-clause as is permitted by law.

  1. COMPLAINTS

We operate a complaint’s handling procedure which we will use to try to resolve disputes when they first arise, please let us know here if you have any complaints or comments.

  1. WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

  1. GOVERNING LAW AND JURISDICTION

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

  1. ENTIRE AGREEMENT

The above terms of service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Pisces7.  Any waiver of any provision of the terms of service will be effective only if in writing and signed by Pisces7.

  1. RETURNING UNWANTED ITEMS

Click here to view our returns page.

If you have a query about a refund on an item you have purchased please click here.

SHIPPING INFORMATION

We post orders between Monday and Friday, using Royal Mail.  We do not post on weekends or Bank Holidays. 

First Class £4.50

Signed for First Class: £5.99

Next day: £8.00

Postcode restrictions apply*

Orders must be received before 2pm on Monday to Friday’s to qualify for next day delivery.

* Orders delivered to Northern Ireland will be offered £8.00 Standard Delivery.  The following postcodes are excluded from Next Day Delivery:  Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50. Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.